Hello,
We apologize for the issue you are facing while trying to upgrade your account. It sounds like there may be a technical problem with the purchase process.
Here are a few things you can check:
- Ensure that your browser is up to date.
- Try clearing your browser’s cache and cookies.
- Disable any browser extensions that might interfere with the purchase process.
- Attempt to use a different browser or device to see if the issue persists.
If the problem continues, please reply to this ticket with any additional details, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you so much for getting in touch.
Your account is already upgraded to the PRO version.
We highly recommend going through the following guide to set up the plugin completely and correctly:
https://www.youtube.com/watch?v=cQLvCBVev3I
and
https://rankmath.com/kb/how-to-setup/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
