Hello,
We apologize for the issue you are facing with your 301 redirects resulting in "404.shtml". This can happen for a few reasons:
- Misconfiguration: Ensure that your server is correctly configured to handle 301 redirects. Sometimes, server settings can interfere with how redirects are processed.
- Old URLs Not Redirecting: If the old URLs are not properly set up to redirect to the new ones, they may default to a 404 error page instead.
- Caching Issues: Sometimes, caching plugins or server-side caching can cause old redirects to persist. Clearing your cache might help.
- Check .htaccess File: If you are using Apache, check your
.htaccess file for any conflicting rules that might be affecting the redirects.
To troubleshoot further, please reply to this ticket with your site URL so we can assist you better. Thank you for raising this concern!
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Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
