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When I go to add a redirection from the redirection tab, nothing happens no matter how many times I have clicked. I have cleared the cache, updated, etc.
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Hello,
We apologize for the issue you are facing with the redirections not working. Here are a few steps you can take to troubleshoot this problem:
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Enable Debug Redirections: You can enable the debugger for redirections to help identify any issues. Go to the Redirection settings by clicking the Settings button on top of the page, then find the Debug Redirections option and enable it. Save your settings and check if you can add redirections now.
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Check .htaccess File: Sometimes, redirects may be set in your .htaccess file. You can check this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess. Look for any conflicting rules and remove them if necessary.
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Browser Console: Open your browser’s console (usually F12 or right-click and select "Inspect") and check for any JavaScript errors that might be preventing the redirection from being added.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
How to Set Up Redirections » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math -
The ticket ‘Redirections not working’ is closed to new replies.