RankMath Access

#1097126
  • Resolved Librawms

    1 month ago

    Rank Math free

    Hello,

    It looks like we purchased a subscription, but I don’t see any license information on the receipt. I have an account, but I don’t think it is linked to the purchase. Trying to connect our current websites to our account and am lost. Can you please help?

    Thanks,

Viewing 1 replies (of 1 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing with your Rank Math subscription and connecting your websites. To resolve this, please follow these steps:

    1. Check Your Account: Log into your Rank Math account and navigate to the Websites section to see if your website is listed there. If you see a message stating No connected websites found, it indicates that your website is not connected to your Rank Math account.

      No connected websites found with Rank Math account

    2. Reconnect Your Website: If your website is not connected, go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help. If it shows that you are connected, select Disconnect Account to reconnect your website with the correct Rank Math account.

      Choose Disconnect account

    3. Connect Now: After disconnecting, click the Connect Now button. Ensure you select the correct Rank Math account associated with your PRO license.

      Click Connect Now in Rank Math

    4. Activate License: Choose the appropriate license from the drop-down list and click OK, ACTIVATE NOW.

      Activate Rank Math license

    If you still cannot find your license information or connect your websites, please reply to this ticket with the email address you used for the purchase, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope to help you get everything sorted out soon!

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    10 hours, 14 minutes ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath Access’ is closed to new replies.