Upgraded issue

Hello,

We apologize for the issue you are facing with your Rank Math upgrade. It seems that there might be a problem with the activation of your PRO version. Here are some steps you can follow to ensure that your Rank Math PRO is properly implemented:

1. Check Your Account: Make sure you are logged into the correct Rank Math account where you purchased the PRO version. You can log in here.

2. Update the Free Version: Ensure that your free version of Rank Math is updated to the latest version from your WordPress Dashboard under Plugins → Installed Plugins.
   

3. Download and Install PRO: Download the Rank Math PRO version from your account area and install it via WordPress Dashboard → Plugins → Add New → Upload Plugin.
   

4. Activate the License: After installing, make sure to activate the license from WordPress Dashboard → Rank Math SEO → Dashboard → Help.

If you have followed these steps and are still experiencing issues, please reply to this ticket with any error messages or additional details, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention, and we look forward to resolving it for you!

Sources:
How to Upgrade to Rank Math PRO » Rank Math
How to Upgrade to Rank Math PRO » Rank Math

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

It seems like you purchased the plugin with some other email address.

Can you please search and forward a receipt from FastSpring.com so we can locate your account?

We need to see the order number that starts with RANKMATH2#####-####-#####

We really look forward to hearing back from you. Thank you.