Unable to edit post Title from Edit Snippet

#1095646
  • Resolved Mohammad Reza

    1 month ago

    Rank Math free

    Recently, I am having trouble editing the post title in the Edit Snippet section.
    I previously downgraded rank math to a previous version and the problem was fixed. But now it won’t fix it with this method either.
    The permalink and description are editable in this section, only the title is not editable.
    Even length Indicator bar is disabled only for the title.

    All themes and plugins have been updated to the latest version
    I use Persian language on my website
    Only the twentytwentyfive theme is installed alongside the main theme of the site and is disabled
    Only the Really Simple Security plugin is active alongside Rank Math, which I disabled once and the problem did not resolve

    Please help me solve the problem

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing with editing the post title in the Edit Snippet section of Rank Math. It sounds like you’ve already taken several troubleshooting steps, including downgrading and updating your plugins and themes.

    Since the title is not editable and the length indicator is disabled, this could be related to a conflict with the current setup or a specific setting within Rank Math. Here are a few suggestions to help resolve the issue:

    1. Clear Cache: If you have any caching plugins or server-side caching enabled, try clearing the cache to see if that resolves the issue.
    2. Check User Permissions: Ensure that your user role has the necessary permissions to edit SEO settings.
    3. Reinstall Rank Math: Sometimes, reinstalling the plugin can resolve unexpected issues. You can back up your settings and then reinstall Rank Math to see if that helps.
    4. Check for JavaScript Errors: Open your browser’s developer console (usually F12) and check for any JavaScript errors that might be preventing the title from being edited.
    5. Test with Default Theme: Since you mentioned using the Twenty Twenty-Five theme, try switching to a default WordPress theme temporarily to see if the issue persists.

    If none of these steps resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can take a closer look at your specific setup and assist you further. Thank you for your patience!

    Mohammad Reza

    1 month ago

    Rank Math free

    Downgrading Rank Math to version 1.0.250 fixed this issue.

    Reinelle

    1 month ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 day, 8 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Unable to edit post Title from Edit Snippet’ is closed to new replies.