Split: Schema AggregateRating Errors

#109395
  • Resolved Behrooz_mb
    Rank Math free

    hi
    my reviewcount is always zero,
    how can i change the reviewcount amount?
    can i reviewcount=ratingCount
    for example i have 2 comment with 2 rate that average rate is 4.5
    the ratingCount is 2 and the reviewcount is zero.
    thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Are you using WooCommerce reviews or a separate plugin to get your reviews and ratings? If you are using a separate plugin, this issue would be better resolved by the plugin support. If you are using WooCommerce reviews, Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Behrooz_mb
    Rank Math free

    i’m using woocommerce rating and in the schema test view all the review but their counter is zero.

    Hello,

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Split: Schema AggregateRating Errors’ is closed to new replies.