Hello,
I apologize for the issue you are facing with the Rank Math SEO plugin not updating new posts on your homepage. We understand how frustrating this can be, and we appreciate you bringing this to our attention.
To troubleshoot this issue, we recommend checking the following:
- Caching: Ensure that any caching plugins or server-side caching are cleared. Sometimes, cached versions of your homepage may not reflect the latest posts.
- Theme Compatibility: Check if your theme is compatible with Rank Math. Sometimes, themes may have specific settings that affect how posts are displayed.
- Plugin Conflicts: Since you mentioned that disabling Rank Math resolved the issue, there might be a conflict with another plugin. Try disabling other plugins one by one to identify any conflicts.
- Settings Review: Review your Rank Math settings to ensure everything is configured correctly for your homepage.
If these steps do not resolve the issue, we recommend replying to this ticket with more details about your setup, and a human agent from our support team will assist you further.
Thank you for your patience, and we look forward to helping you resolve this issue!
It looks like you fixed in the next update.
Hello,
We’re glad that this issue has already been resolved.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.