Hello,
We apologize for the issue you are facing with the layout of the Elementor loop grid after upgrading to version 1.0.252. This type of problem can sometimes occur due to conflicts between plugins or themes after an update.
To troubleshoot this issue, we recommend the following steps:
-
Clear Cache: Clear your site cache and browser cache to ensure you are viewing the most recent version of your site.
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Check for Plugin Conflicts: Temporarily deactivate other plugins to see if the issue persists. If the layout returns to normal, reactivate the plugins one by one to identify the conflicting plugin.
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Switch Themes: If possible, switch to a default WordPress theme (like Twenty Twenty-One) to check if the issue is related to your current theme.
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Revert to Previous Version: If the issue continues, consider reverting back to version 1.0.249 until a fix is released. You can do this by using a plugin like WP Rollback.
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Update Elementor: Ensure that your Elementor plugin is updated to the latest version as well, as compatibility issues can arise with outdated versions.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that we can assist you further. A human agent from our support team will take over and provide more specific guidance.
Thank you for bringing this concern to our attention!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
Our developers have debugged the issue and will be releasing a minor update soon.
In the meantime, you can either:
1.Replace the code https://github.com/rankmath/seo-by-rank-math/blob/master/includes/opengraph/class-slack.php#L298, with
$content = $this->do_filter( 'frontend/time_to_read_content', wp_strip_all_tags( $post->post_content ) );
OR
2. Disable the Slack Enhanced Sharing option in the Post, Page, or any CPT settings where the Loop Grid is used.
We hope this helps. Please let us know if you have further questions or concerns.
Hello,
We have just released a quick minor update that fixes this issue.
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please clear the caches, server, and WordPress after updating.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
