Hello,
We apologize for the issue you are facing with the WPBakery post grid after the latest Rank Math update. It seems that the update may have affected how descriptions are displayed.
To troubleshoot this issue, we recommend checking the following:
- Check Rank Math Settings: Ensure that your Rank Math settings for post descriptions are configured correctly. You can do this by navigating to Rank Math SEO > Titles & Meta in your WordPress dashboard.
- Update WPBakery: Make sure that your WPBakery plugin is also updated to the latest version, as compatibility issues can sometimes arise between plugins.
- Clear Cache: If you are using any caching plugins, clear the cache to see if that resolves the issue.
- Check for Conflicts: Since you mentioned that the text displays correctly with Rank Math deactivated, there might be a conflict between Rank Math and WPBakery. You can try temporarily switching to a default theme (like Twenty Twenty-One) to see if the issue persists.
If these steps do not resolve the issue, please reply to this ticket with your site URL so we can investigate further. A human agent from our support team will take over and assist you with this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it!
Done everything above… I turn off your plugin, it fixes it, I turn it on again, it’s back to the new description length…
Rolling back to version Version 1.0.251.1 fixes it
Even though you never responded, your latest update resolved this issue
Hello,
Thank you so much for getting in touch.
We’re really sorry we couldn’t get back to you before. This was an issue that could be fixed in the latest update. We’re glad to hear it’s working fine for you now.
Thanks for your patience and for bringing this to our attention.
