Hello,
We apologize for the issue you are facing with the latest Rank Math update affecting your Yith theme’s custom dashboard. It seems that the update to version 1.0.252 is causing a conflict that results in the blanking out of your custom side navigation.
To address this, we recommend checking if there are any updates available for your Yith theme or any other plugins you are using, as compatibility issues can sometimes arise after updates. Additionally, you might want to clear your site cache and browser cache to see if that resolves the issue.
If the problem persists, please reply to this ticket with more details about your site setup, including the URL, so that a human agent from our support team can assist you further. Thank you for bringing this to our attention!
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
