Hello,
We apologize for the issue you are facing with the display on your website after updating to version 1.0.252. It sounds like there may be a conflict with the CSS styles introduced in the latest update.
To help resolve this issue, we recommend the following steps:
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Inspect the CSS: Use your browser’s developer tools (usually accessible by right-clicking on the page and selecting "Inspect") to identify which CSS rules are being applied to the elements that are displaying incorrectly. This can help you pinpoint any conflicting styles.
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Custom CSS: If you find that Rank Math’s styles are overriding your own, you can add custom CSS to your theme to ensure your styles take precedence. You can do this by adding your custom styles in the WordPress Customizer under Appearance > Customize > Additional CSS.
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Check for Updates: Ensure that all your plugins and themes are updated to their latest versions, as updates may include fixes for compatibility issues.
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Troubleshooting Mode: If you haven’t already, consider using the Troubleshooting Mode in Rank Math to isolate the issue further. This allows you to enable or disable specific features of Rank Math to see if one of them is causing the conflict.
If these steps do not resolve the issue, please reply to this ticket with any specific CSS rules you have identified as conflicting, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!
Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Should I try updating the plugin? I don’t understand what I need to do.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Our recent update may contain some issues for some of our users’ websites, but our development team has already addressed some of them. Please update the plugin to version 1.0.252.1 and see if this resolves your issue.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
