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Hello Rank Math Team,
I’m writing to you because I’m experiencing a display issue on my website after the last plugin update to version 1.0.252
The main problem is a broken layout based on CSS Grid on several pages. It seems that the update has introduced CSS styles that are overriding my own, causing elements to be displayed incorrectly.
I have already tried to:
Deactivate all other plugins to check for other conflicts (the problem only occurs when Rank Math is active).
Clear the cache
Can you please help me understand which styles might be conflicting and if there is a way to resolve this issue?
Thank you in advance for your support.
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Hello,
We apologize for the issue you are facing with the display on your website after updating to version 1.0.252. It sounds like there may be a CSS conflict that is affecting your layout.
To troubleshoot this issue further, we recommend using the Troubleshooting Mode in Rank Math. Here’s how you can do it:
- Navigate to the Site Health section in your WordPress dashboard.
- Click on the Troubleshooting tab.
- Press the Enable Troubleshooting Mode button.
- With Rank Math enabled, try switching to the default WordPress theme and see if the issue persists.
- If the problem goes away, enable your custom theme and check again. If it reappears, then your theme may be conflicting with Rank Math.
- You can also enable other plugins one by one to identify if any specific plugin is causing the conflict.
If you find that the issue persists even when only Rank Math and the default theme are active, please let us know directly in your ticket, and we will assist you further.
Additionally, if you would like a more comprehensive setup or troubleshooting assistance, we offer a professional setup service that ensures your plugin is configured correctly according to the latest SEO standards. You can find more information about this service at Rank Math Professional Setup Service.
Thank you for bringing this to our attention, and we hope to resolve this issue for you soon!
Hello,
Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.
We might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘CSS conflict after updating to version’ is closed to new replies.