Reembolso

#1092899
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Lamentamos que você não esteja satisfeito com o Rank Math Pro. Para solicitar um reembolso, você pode enviar um e-mail para s******@r*********** ou abrir um ticket em nosso fórum de suporte. Lembre-se de que oferecemos uma garantia de devolução do dinheiro de 30 dias, aplicável apenas a novos clientes e não a renovações.

    Agradecemos por levantar essa preocupação e estamos aqui para ajudar!

    Sources:
    Rank Math Refund Policy » Rank Math

    Aguardo resposta

    Hello,

    We would love to process this refund, but is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    This will help us make it better so you can give it another shot in the future.

    Looking forward to helping you.

    Bom dia, muito difícil de trabalhar, mesmo usando a IA a pontuação da página não melhora.

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Of course, we’re very sorry to see you go. We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    Thank you.

    Bom dia, agradeço a resposta. serão reembolsados os 2 pagamentos, correto?
    Rank Math SEO
    Content AI Plan

    Hello,

    Thank you for your patience.

    The refund we have processed is only for the Rank Math PRO.

    Let us know if you also want to cancel and refund the Content AI subscription, and we’ll process it for you.

    Looking forward to helping you.

    Boa tarde, sim, desejo o reembolso do Content AI também.

    Hello,

    As requested, we have cancelled and initiated a refund for your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    We are constantly improving our products, so we would like you to check back in the future to see if we might have something relevant to your needs.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Reembolso’ is closed to new replies.