rank math analytics not updating score and all related data

Hello, we’re sorry to hear that you’re experiencing issues with Rank Math Analytics not updating the score and related data.

There could be several reasons for this issue. Here are some steps you can take to troubleshoot:

1. Rebuild Index for Analytics: If the Rank Math SEO score shown in the Analytics module is incorrect or there are multiple entries of the same post, you can rebuild the index. To do this, navigate to Rank Math > Status & Tools > Database Tools and click on Rebuild Index for Analytics. Make sure you are using Rank Math in Advanced mode.
   

2. Check Analytics Settings: Ensure that your Analytics settings are correctly configured. Go to Rank Math SEO → General Settings → Analytics and check if the settings are as per your requirements.
   

3. Self-Hosted Option: If you are using the self-hosted option, note that live tracking will not occur, and it may take 24 to 48 hours for Google Analytics to process the data. You can check this setting under Rank Math SEO → General Settings → Analytics.
   

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Hello,

For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

1. At first, add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

This is how it should look:

When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

Let us know how it goes. Looking forward to helping you.

Thank you.