Hello,
I apologize for the issue you are facing with setting up redirections on your site. Since you mentioned that you have the latest version of the Rank Math SEO plugin installed, here are a few steps you can follow to troubleshoot the redirection setup:
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Check for Conflicts: Sometimes, other plugins or themes may conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.
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Clear Cache: If you are using a caching plugin, clear your cache and check if the issue persists.
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Debug Redirection Feature: You can use Rank Math’s debug feature to identify any issues with redirections. More information on this can be found in our Solving Redirection Issues guide.
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Self-Diagnosis: Perform a self-diagnosis as outlined in the same guide to check for any underlying issues.
If these steps do not resolve the problem, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
I disabled some of the plugins and tested again, but adding new redirections is still not working.
Hello,
Please head over to your WP Dashboard > Rank Math > Status & Tools > System Status, click the “Copy System Info to Clipboard” button, and paste it here so we can check this further for you.
Looking forward to helping you.
Thank you.
