Hello,
We apologize for the issue you are facing regarding the invoice details. To update your invoice with the necessary information, you will need to contact our reseller, FastSpring Consumer Support. They can assist you with updating your invoice details.
Please visit the FastSpring Consumer Support page, select Billing Information as the topic, and Billing Info Update in the Category. Fill in the required details and submit your request.
If you have any further questions or need assistance, feel free to reply to this ticket, and a human agent from our support team will take over and help you out.
Thank you for raising this concern!
Sources:
How to Download or Update My Invoice » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
That is a very good question and in fact, we have created an indepth guide to cover it.
You can go through the KB below:
https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/
If you still have any questions, just reply to this ticket and we will be more than happy to clarify any doubts you might have.
Hello,
I recently purchased a plan, but I noticed that my company details were not included in the invoice. Before making the purchase, I asked if it would be possible to add these details, and I was told that it could be done.
Here are the correct details that should appear on my invoice:
Company Name: IT HELP LOCAL Spółka z ograniczoną odpowiedzialnością
KRS: 0001031258
NIP: 9592061418
Address: ul. 53, 26-120 Odrowążek, Polska
Please update the invoice accordingly and reissue it with the above information.
Thank you for your assistance. Note this is very urgent matter for me so please solve this as soon as poosible please today
Hello,
FastSpring generates the invoices based on the information provided during the purchase process. Unfortunately, our system does not currently include an option to add or modify address details directly in the invoice.
We recommend reaching out to FastSpring at s******@f************* or using their support form for assistance in updating your invoice.
Let us know if you need further assistance.
Thank you.