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Our rankmath pro plugin on the website bleachernation.com is throwing this error when trying to update.
It does appear to be still connected to the Pro account.
But I do not know what email address is associated with that account. It’s not this one – k**@b*****************Can you tell me how to best proceed and resolve this error? Thank you.
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Hello,
We apologize for the issue you are facing with updating the Rank Math PRO plugin. To resolve the error you’re encountering, we recommend trying the following steps:
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Reconnect Your Website with Rank Math: Sometimes, simply reconnecting your website can fix update issues. You can do this by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and then click on Disconnect Account. After that, click on Connect Now to reconnect your account.
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Check for Plugin Conflicts: There might be a conflict with another plugin or theme. You can check for conflicts by following our guide on checking plugin/theme conflicts with Rank Math.
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Manual Update: If the above steps do not resolve the issue, you can manually update the plugin. You can download the latest version of Rank Math PRO from your Rank Math account and upload it via Plugins → Add New → Upload Plugin.
If you still encounter issues after trying these steps, please reply to this ticket with the email address you believe might be associated with your Rank Math PRO account, or any other details that could help us assist you better. A human agent from our support team will take over and provide further assistance.
Thank you for raising this concern!
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
How to Update Rank Math Manually » Rank Math -
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