Hello,
We apologize for the issue you are facing with the critical error on your website. This type of error can occur for various reasons, including plugin conflicts or issues with your theme. Here are some steps you can take to troubleshoot the problem:
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Check Your Email: As mentioned in the error message, check your site admin email inbox for any instructions or error details that might help you identify the issue.
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Disable Plugins: If you have access to your WordPress dashboard, try disabling all plugins to see if the issue resolves. If it does, re-enable them one by one to identify the conflicting plugin.
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Switch Themes: Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue is related to your current theme.
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Enable Debugging: You can enable debugging in WordPress by adding the following line to your wp-config.php file:
define( 'WP_DEBUG', true );
This will display any errors on your site, which can help you diagnose the problem.
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Check Server Logs: If you have access to your server logs, check them for any errors that might provide more insight into the issue.
If you’re still having trouble after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
