Hello,
We apologize for the issue you are facing regarding the refund. Rank Math offers a 30-day money-back guarantee for new customers. If you feel the product doesn’t suit your requirements, you can claim your refund within 30 days of your purchase, no questions asked. Please note that this refund policy does not apply to renewals.
To request a refund, you can either email us at s******@r*********** or open a ticket on our Support forum.
Thank you for raising this concern, and we look forward to assisting you further!
Sources:
Rank Math Refund Policy » Rank Math
I have emailed about 5 times and not had a reply. This is my support ticket asking for a refund.
I am not liking the difficulty it is getting a refund.
Hello,
Thank you so much for getting in touch.
We can see that our team already replied to your support ticket and processed a refund on your requested transaction. Kindly check that out.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
