Hello, I’m sorry for the issue you’re facing. Rank Math requires a minimum WordPress version of 6.3 to function properly. Since your version is 6.8.2, it is compatible with Rank Math.
For optimal performance and security, we always recommend keeping your WordPress installation updated to the latest version. If you have any further questions or need assistance, feel free to reply to this ticket!
Sources:
Rank Math Plugin Requirements for WordPress Websites
the update is not working there is an issue with the zip folder.
Hello,
This usually happens on Safari because it automatically extracts the ZIP files.
To fix this issue you can follow the steps here: https://rankmath.com/kb/download-zip-file-using-safari/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
