Missing Login Details After Purchasing Rank Math Business Pro

#1089597
  • Resolved tvmount mate

    1 month, 1 week ago

    Rank Math pro
    Content AI Starter

    Dear Rank Math Support Team,

    I recently purchased the Rank Math Business Pro plan, but I have not received any login details or account access information in my email inbox. I’ve checked my spam/junk folders as well, and nothing has arrived.

    This is very frustrating as your website states 24/7 customer support, yet I have not received any response so far. I need immediate access to the product I have paid for.

    Here are my purchase details:

    Name: Mohammad rahaman

    Email used for purchase: t**********@g********

    Date of purchase: 22/08/2025

    Please provide my login details or resolve this access issue as a matter of urgency. If this cannot be resolved promptly, I will have no choice but to escalate this further.

    I trust you will treat this as a priority and look forward to your immediate response.

    Best regards,
    Mohammad rahaman

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    We apologize for the issue you are facing with not receiving your login details after purchasing the Rank Math Business Pro plan. Thank you for raising this concern.

    It seems that you may have upgraded to PRO using a different email address than the one associated with your Rank Math account. To resolve this, please reply to your ticket and include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your account and provide you with the necessary access.

    If you have any further questions or need assistance, please feel free to reply to this ticket, and a human agent from our support team will take over and assist you promptly.

    Thank you for your patience, and we look forward to resolving this for you soon!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Rakibuzzaman Siam

    1 month, 1 week ago

    Hello,

    We have replied to your email on this issue. Please check your inbox.

    Looking forward to helping you there.

    tvmount mate

    1 month, 1 week ago

    Rank Math pro
    Content AI Starter

    Hi I have received email saying go fast spring . U didn’t tell me or send me any email with my login details and password. U saying I used different email addresses which is not correct. Please help me to sort this out.

    Jeremy

    1 month, 1 week ago

    Hello,

    We can’t resend the login details or share the password of your account. However, we can reset your password for you so you can update it from your end. See the new login information in the Sensitive Data section of this ticket.

    If you wish to change your password to your preferred one, you can do so in your Rank Math account details page: https://rankmath.com/my-account/edit-account/

    Hope that helps.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Missing Login Details After Purchasing Rank Math Business Pro’ is closed to new replies.