Need previous login for our RankMath account (for Hyde Park Capital)

#1087405
  • Resolved Becca Stapp
    Rank Math free

    Hi, i believe a previous co-worker set up RankMath for our website: hydeparkcapital.com and the email might be tied to c***********@h******************
    I need our login infomation for updating our website but crawford left the firm, making this hard to find. Please let me know how i can get our login info, thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with accessing your Rank Math account. To retrieve the login information for your Rank Math account, you can follow these steps:

    1. Check Your Email: If the email address tied to the account is indeed c***********@h******************, try checking that inbox for any emails from Rank Math, which may contain login details or a password reset link.

    2. Password Reset: If you have access to that email, you can go to the Rank Math login page and use the "Lost your password?" link to reset the password.

    3. Contact Support: If you do not have access to that email anymore, please reply to this ticket with any additional information you might have about the account, and a human agent from our support team will assist you further in recovering your account.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    I don’t have access to that email

    Hello,

    There’s no account under the email address you have provided.

    If you want to connect the website to your current Rank Math account, you can follow the steps in this link:
    https://rankmath.com/kb/no-connected-websites-found/

    However, if you have purchased a subscription, please search and forward a receipt from FastSpring.com (our payment partners) so we can locate the concerned account.

    We need to see the order number that starts with RANKMATH2#####-####-#####

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Need previous login for our RankMath account (for Hyde Park Capital)’ is closed to new replies.