Hello,
We apologize for the issue you are facing with the Instant Indexing plugin. The error message you are encountering indicates a server error (500), which means that there is a problem on the server side when trying to process the request.
To troubleshoot this issue, we recommend checking the following:
- Server Configuration: Ensure that your server is properly configured and running on a supported version of PHP. You can refer to our guide on upgrading your PHP version if needed.
- Plugin Conflicts: Sometimes, other plugins may conflict with Rank Math. Try deactivating other plugins temporarily to see if the issue persists.
- Error Logs: Check your server’s error logs for more detailed information about what might be causing the 500 error.
- Contact Hosting Provider: If you’re unable to resolve the issue, it may be beneficial to reach out to your hosting provider for assistance, as they can provide insights into server-related issues.
If you continue to experience difficulties, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this to our attention!
Sources:
Google URL Inspection API Integration in Rank Math
Hello,
It seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.
Hello,
You must have received an email from WordPress with the details about the error. Please share it with us here so we can check.
If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Having an error log will help us determine what is causing the critical error.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
