Hello,
We apologize for the issue you are facing with your sitemap. It sounds like there may be a configuration issue that is preventing other records from appearing in your sitemap_index.xml. Here are a few steps you can take to troubleshoot this problem:
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Ensure Your Posts Are Set to Index: If all your posts are set to noindex, they won’t appear in the sitemap. Go to Rank Math SEO → Titles & Meta and check the Robots Meta settings. Make sure the Index checkbox is enabled for your posts.
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Check Sitemap Settings: Ensure that the relevant post types (like pages, products, etc.) are enabled in the Rank Math Sitemap settings. You can find these settings under Rank Math → Sitemap Settings. Make sure that the options for including pages and products are checked.
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Validate Your Sitemap: Use the Validate XML Sitemap tool to check if your sitemap is correctly configured. Enter your sitemap URL and click VALIDATE SITEMAP. If there are issues, it will provide feedback on what might be wrong.
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Check for Conflicts: Sometimes, other plugins or themes can conflict with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.
If you’ve gone through these steps and are still experiencing issues, we recommend replying to your ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!
Sources:
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
How to Configure Sitemaps in Rank Math – Best Settings and Tips
Errors
Incorrect http header content-type: “text/html; charset=UTF-8” (expected: “application/xml”)
HELLO
My website, https://handmora.com/, has only one entry in the sitemap generated by Rank Math SEO. Other pages, such as the homepage, product pages, and contact us, are missing. I’m not sure if this is a bug. Before contacting you, I checked all the documentation and performed the following actions:
1. Cleared the cache
2. Added “if ( !headers_sent() ) {
ob_start();
}” to the top of wp-config.php
3. Added “RewriteEngine On”
RewriteRule .* – [E=Cache-Control:no-cache] to .htaccess.
The result is only one entry in https://handmora.com/sitemap_index.xml. Please help me resolve this issue.
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
By default, Rank Math uses the current post/page URL as the canonical URL, so you would only need to alter this setting if you wish to change it to something else. This is also known as a self-referencing canonical.
For this reason, Rank Math excludes pages with custom canonical URLs and pages set to noindex from the sitemap.
If you have manually added the canonical URLs for your posts/pages, kindly remove them.
If the above suggestions do not help, we might need to take a closer look at your site.
Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
HELLO
[moved to sensitive data section]
Please help me troubleshoot this.
Hello,
did you find any problems with the temporary login link I shared?
Hello,
We apologise for the late response. We had an unusual surge of tickets.
It seems the temporary login URL has expired. Kindly extend its validity to at least 3 days.
We look forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
