Hello,
We apologize for the confusion regarding your subscription charges and the 30% discount. The discount for non-profit organizations is only applicable to new purchases and cannot be applied to renewals. If you are a non-profit organization and believe you should have received this discount on your initial purchase, please provide proof of your non-profit status, and we can assist you further.
Regarding the ongoing subscription pricing, please note that prices may change over time, but you will be notified before any renewal occurs. If you have any specific concerns about your charges or if you believe there has been an error, please reply to this ticket with more details, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
