website connection

Hello,

We apologize for the issue you are facing with connecting your website to Content AI. It sounds like there may be a disconnect between your Rank Math account and your website. Here are some steps you can follow to resolve this:

1. Check Connection: Go to your WordPress Dashboard and navigate to Rank Math SEO → Help. Ensure that you see the option to Disconnect Account. If you do, it means your site is currently connected.
   

2. Reconnect Your Account: If you are connected, try disconnecting and then reconnecting your Rank Math account. Click on Connect Now in the same section.
   

3. Enable Content AI Module: Make sure that the Content AI module is enabled. You can check this by going to Rank Math SEO → Dashboard → Modules and ensuring that Content AI is activated.
   

4. Refresh Credits: After reconnecting, go to Rank Math SEO → General Settings → Content AI and click the refresh icon to update your credits.
   

If you follow these steps and still encounter issues, please reply to this ticket with your website URL so that a human agent can assist you further.

Thank you for bringing this to our attention, and we hope this helps!

Sources:
How to Connect/Disconnect Your Website From Content AI

Hello,

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.

Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.

You can read more about this from here: https://rankmath.com/kb/content-ai-free/

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.