Hello @saharainspiration,
Thank you for reaching out and we’re sorry for the inconvenience.
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
If the issue persists, can you please share a full screenshot of the issue? You can share your screenshot using this tool: https://imgur.com/upload
Looking forward to hearing back from you.
Hi Jeremy thanks for your answer this the link
https://imgur.com/a/JNDZSgR
Hello,
We have separated your concern into a new ticket so we can assist you accordingly.
In this case, please try reinstalling the Rank Math plugin on your site.
If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by a conflicting plugin/theme with Rank Math.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
