Review Snippit Now Showing total Google Review

#1085746
  • Resolved Suraj RMagar
    Rank Math free

    The schema enabled the review snippit in the google but it do not show google review count. Instead it shows one name which is the admin itself. For example “reviewd by xxxxx”. So, I want to know how to fix it? Also, I use product snippit for my product.

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  • Hello,

    I apologize for the issue you are facing with the review snippet not displaying the total Google review count correctly. It seems that the schema is set up, but it may not be configured to pull in the correct review data from Google.

    To ensure that your product schema is set up correctly and to display the Google review count, please follow these steps:

    1. Check Schema Settings: Make sure that you have enabled the correct schema type for your product. You can do this by navigating to Rank Math SEO → Dashboard in your WordPress admin area and ensuring that the Schema module is active.

    2. Use the Product Schema Type: Ensure you are using the Product Schema type correctly. You can refer to our guide on how to add Review/Rating Schema Markup to your pages here.

    3. Add Review Data: In the Product Schema Builder, ensure that you are entering the correct review data, including the rating score and any other relevant information. This includes ensuring that you are not just using your admin name as the reviewer but rather pulling in actual customer reviews if available.

    4. Check Google’s Guidelines: Make sure that you are following Google’s guidelines for displaying reviews. Google typically requires that reviews come from verified users and not just from the site owner or admin.

    5. Testing with Rich Results Tool: After making changes, use Google’s Rich Results Test tool to check if your schema is set up correctly and if it can pull in the review count as expected.

    If you have followed these steps and are still experiencing issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we’re here to help!

    Sources:
    Using Review Schema Type to Earn Star Ratings » Rank Math
    Using Review Schema Type to Earn Star Ratings » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Review Snippit Now Showing total Google Review’ is closed to new replies.