Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You can fix this issue by deleting the “rankmath_seo_analysis_results” entry from the options table of your database.
If you would like us to help in this, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Yup, this is cool and worked like chamm. Thank you for the quick turn around.
THank
LinuxTeck
https://www.linuxteck.com
Hello Support
I think the solution you have provided is not permanent one. After delete “rankmath_seo_analysis_results” entry from the options table of database the issue was resolved temporarily but again I faced the same issue. The thing is after any update in the Rank Math plugin like adding any meta description or remove any existing description, then we tried to hit the Start-Site-Wide-Analysis in the SEO Analysis option the page turns to :
500 – Internal Server Error
This is a temporary server error.
Please try to reload the web page later.
NB: Guys, the plugin seems to be very interesting and user friendly but the bugs are the headache. If you can get the permanent solutions it would be great!
Thank you for your support
LinuxTeck
https://www.linuxteck.com
Hi @linuxteck,
Thanks for the the follow up.
We are trying to pinpoint the cause of this issue since we cannot reproduce this on the several test environments that we have tested on.
Do you think you could clone your site to a temporary subdomain on your server and share some access so that we can chase this down further?
We are looking forward to helping you. Thank you.
I am having the same problem, when I contact my host support they say there is no errors for today in the error log
{
“readyState”: 4,
“responseText”: “The site is experiencing technical difficulties.”,
“status”: 500,
“statusText”: “error”
}
Hi Clement,
Thank you for getting in touch with us and sorry for the inconvenience caused.
Please create a new support ticket and share some temporary admin access so that we can check the issue for you.
We are looking forward to helping you. Thank you.
@Clement Spencer
This is a recurring error/issue, every time you need to delete the table “rankmath_seo_analysis_results” from your database in-order to get back the function of SEO analysis, this is what I am doing every time when I get stuck with 500 internal error.
Thanks
LinuxTeck
https://www.linuxteck.com/
Hi @linuxteck
Thanks for chiming in. Hopefully we will have this resolved soon 🙂
Thank you.
I am also facing the same problem only on the seo anylysis page i also tried daleting the rankmath_seo_analysis_results but the too i am getting the same problem.
Hello @procaffenation,
Thank you for contacting Rank Math today.
Please open a new support ticket and share some temporary admin access so that we can check the issue for you.
Looking forward to helping you. Thank you.
I tried to do that but i cannot even find the rank_math_seo_analysis table you speak of I can see only four rank math table one is sc analytics and i don’t think that is what i am supposed to delete
Hi @Raghavwatts
Thanks for getting in touch with us today.
This entry will be found on the options table of your database, it is not a standalone table. Within this table, please search for this option and delete it as shown below:
I hope this info helps. Thank you.
