Hello,
We apologize for the issue you are facing with using AI content. To resolve this, please check the following:
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Refresh Your Credits: If you haven’t done so already, you may need to refresh your Content AI credits. You can do this by going to your WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

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Active Subscription: Ensure that you have an active Content AI subscription. If you see a message indicating that you need an active subscription, you can select a plan here.

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Account Connection: Make sure your website is connected to your Rank Math account. If prompted, click on the Connect Now button to log in.

If you’ve checked all of these and are still having issues, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!
Sources:
Resolving Content AI Related Issues » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
That website is not connected to your Rank Math account. To use the Content AI, you’ll have to connect your website to your Rank Math account. Please follow this guide to help you with that: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.