Downgrade our accout to free plan

#1081069
  • Resolved Kerry
    Rank Math free

    Please downgrade our current Pro plan to the free plan. We do plan on going back to the Pro plan in a couple of months but we just need to seperate some of our plans from renewing in the same month. We plan on going back to the Pro plan in October. Thanks, Kerry

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  • Hello,

    We apologize for the issue you are facing regarding your subscription. Currently, downgrading your Rank Math PRO subscription directly to the free plan is not possible. Instead, we can process a refund for your current subscription, and you can then purchase a new subscription based on your requirements when you’re ready to return to the PRO plan.

    If you would like us to proceed with the refund, please let us know. For more details on this process, you can refer to our knowledge base article on downgrading your plan here.

    Thank you for raising this concern, and we look forward to hearing back from you!

    Sources:
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    Kerry
    Rank Math free

    Just go ahead and downgrade our Pro account. It’s up for renewal in a couple of days so there shouldn’t be a refund required. Thanks, Kerry

    Hello,

    As requested, we have cancelled your Rank Math PRO subscription.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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