Refund & Cancel Subscription

#1080248
  • Resolved Muhammad Hammad

    1 month, 3 weeks ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope you are well.

    On 27th July, an amount of $95 was deducted from my account for the Rank Math subscription. I did not intend to renew the subscription and would like to request a refund for this charge.

    Kindly cancel my subscription effective immediately and process the refund at your earliest convenience.

    Please let me know if you need any additional information from my side.

    Thank you for your assistance.

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 1 replies (of 1 total)

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