Hello,
I’m sorry to hear about the issue you’re facing with the WP Rocket offer. Unfortunately, I don’t have information regarding coupons or discounts for WP Rocket or any other third-party services. I recommend checking their official website or contacting their support for assistance with your inquiry.
If you have any other questions or need help with Rank Math, feel free to reply to this ticket, and a human agent will assist you further. Thank you for raising your concern!
Hello,
Thank you for contacting Rank Math support.
Unfortunately, there is no option to upgrade or include the WP Rocket subscription to your existing subscription.
We will have to make a refund of your current subscription so that you can purchase the Rank Math + WP Rocket subscription.
Please let us know how to proceed.
We look forward to hearing from you.
Thank you.
I don’t remember the offer details of the bunde, can you please tell me the savings before start with refund / re-buy process?
Hello,
Here is the link to the pricing page for the Rank Math + WP Rocket combo: https://rankmath.com/pricing/?include_bundles=1
We hope this helps in making an informed decision.
Don’t hesitate to get in touch if you require any further assistance.
Thank you. I would like to upgrade with the bundle. How should I proceed to change on wordpress the single PRO with new bundled PRO? Will I loose any configuration? Please guide me step by step. Thanks you
Hello,
We are sorry for the delay in getting back to you.
Here is the process for clarity.
1) We will refund your current subscription.
2) You will go ahead to purchase the combo subscription.
3) If you have installed and activated the PRO plugin on your website, then you don’t need to go through the installation process again. All you need to do is disconnect the website from your Rank Math account and then Reconnect. All your Rank Math settings and configurations are safe and will not be affected or altered throughout this process.
4) You will also install and activate the WP Rocket plugin on your website on configure it
Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
ok, so please proceed with the refund. As soon as I will see terminated the subscription I immediately buy the bundle and install wp rocket.
Thanks
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
The link https://rankmath.com/pricing/?include_bundles=1 was not working anymore so I’ve decided to proceed buying rank math pro hoping to see the bundle at the end of the purchase process, but there was no promotions…
so, you did the refund for no reason because there is no bundle active anymore, most probably you took too much time to answer…
Hello,
Please see the highlighted combo plan you were supposed to select in the screenshot below:
Didn’t you see that option when you clicked that link?
We look forward to hearing back from you.
if you give me an email address I can send you a screenshot of what I’m seeing… Most probably you are looking at something in the cache or the bubdle is not present for Italian foreign market…
Hello,
You can use this tool to share screenshots with us: imgur.com/upload
We look forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
