Hello,
We apologize for the issue you are facing. If you need to delete a ticket or have concerns regarding sensitive data, please reply to your existing ticket and provide the necessary details. A human agent from the Rank Math Support team will assist you further with your request.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Hello,
Thank you for contacting Rank Math support today and bringing your concern to our attention.
I went ahead and removed your ticket. It shouldn’t be public any more.
When submitting tickets in our support forum, we provided a sensitive data field where you can insert any import information that you don’t want to be seen by the public even if you are a Free user.
With that said, please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
