sitemap is not indexing/showing my home page.

#1078664
  • Resolved tezzl

    1 month, 1 week ago

    Rank Math free

    the sitemap is not showing my home page. I have gone through the steps of checking the canonical URL, the plug ins on my site, the robots meta and made sure index was checked, made sure I wasn’t excluding it in posts or terms, and made sure to clear my cache. I am still not seeing it, and a few other pages. Can you help me figure out why this is happening?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    I apologize for the issue you are facing with your sitemap not indexing your home page. It sounds like you’ve already taken several important steps to troubleshoot the problem. Here are a few additional things you can check:

    1. Check Your Sitemap URL: Ensure that you are submitting the correct sitemap URL to Google. The correct URL for your sitemap should be https://yourdomainname/sitemap_index.xml. Replace yourdomainname with your actual domain.

    2. Robots.txt File: Double-check your robots.txt file to ensure that there are no rules blocking Google from accessing your home page or other pages. You can use the robots.txt testing tool to verify this.

    3. Custom Canonicals: If you have set custom canonical URLs for your home page or other pages, they may not appear in the sitemap. Rank Math includes a self-referencing canonical by default, so consider removing any custom canonicals if applicable.

    4. Sitemap Settings in Rank Math: Go to Rank Math SEO → Sitemap Settings and ensure that the home page is set to be included in the sitemap.

    5. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. You can use the Health Check plugin to identify any potential conflicts.

    If you’ve checked all of these and are still having issues, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and help resolve this issue for you.

    Thank you for raising this concern!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math

    Adetayo

    1 month, 1 week ago

    Hello,

    Thanks for contacting Rank Math support. We apologize for any inconvenience this might have caused you.

    Please share your sitemap URL so we can check.

    Meanwhile, please follow the steps below to see if that works for you.

    #1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    #2. Exclude the Sitemap files of the Rank Math plugin from caching. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    #3. If the above steps don’t seem to work, kindly apply the following filter code to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Once done, please clear your website cache, including server-side cache, and check the sitemap again.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘sitemap is not indexing/showing my home page.’ is closed to new replies.