site won’t update

Hello,

We apologize for the issue you are facing with your site not updating correctly after installing the Rank Math plugin. This can sometimes happen due to caching issues or conflicts with other plugins.

Here are a few steps you can take to troubleshoot the problem:

1. Clear Your Cache: If you are using a caching plugin or your hosting provider has server-side caching, make sure to clear all caches. This includes browser cache as well.

2. Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and see if the issue persists. If the problem is resolved, reactivate your plugins one by one to identify which one is causing the conflict.

3. Update Rank Math: Ensure that you are using the latest version of Rank Math. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If an update is available, please update the plugin.
   

4. Manual Update: If the automatic update does not work, you can manually download the latest version from your Rank Math account area and upload it via WordPress Dashboard → Plugins → Add New.
   

If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math

Hello,

We deeply apologise for not getting back to you earlier.

The temporary login access you shared redirects to the home page, likely because the access token has expired. Please renew the access for 3 – 7 days so we can investigate this on your site.

Also, include your FTP details in the sensitive data section. Please feel free to contact your website hosting company for assistance if you’re unsure how to locate this.

We look forward to hearing from you.

Thank you.