Pre-Sales Query

#1078279
  • Resolved admin
    Rank Math pro

    Hi Rank Math team — I’m trying to purchase the Pro plan today, but the checkout popup doesn’t allow me to enter a coupon code. Could you please apply the WELCOME20 promo manually to my account or provide a direct checkout link where I can use it?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you’re facing with the checkout process. Unfortunately, we cannot apply promo codes manually or provide direct checkout links for applying discounts. However, you can try refreshing the page or clearing your browser’s cache to see if that resolves the issue with the coupon code entry.

    If the problem persists, we recommend reaching out through the available support channels for further assistance. Thank you for your understanding, and we appreciate your interest in Rank Math!

    admin
    Rank Math pro

    Where does the area to enter the promo code exist? I didn’t even see a location to input it after I click “Buy.” Can you send me a link to another check out page?

    Hello,

    Thank you so much for getting in touch.

    At the moment, we don’t have any active promotions or a coupon field at checkout. We truly appreciate your support and understanding.

    If you have any other questions, feel free to let us know.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pre-Sales Query’ is closed to new replies.