Hello,
I apologize for the issue you are facing with the Open Graph preview images not appearing on X.com (formerly Twitter). Thank you for providing details about your setup. Here are a few steps you can take to troubleshoot this issue:
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Check Image Dimensions and Format: Ensure that the image you are using meets the recommended dimensions of 1200px X 630px and is in a supported format (JPEG, PNG, GIF, WebP, or AVIF). If the image dimensions are too small or too large, it may not display correctly.
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Verify Open Graph Tags: Use the Twitter Card Validator to check if your Open Graph tags are set up correctly. This tool will show you how your content will appear when shared on Twitter and can help identify any issues with the tags.
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Check for Minification Issues: If you have any minification settings enabled on your site, they might be pushing your Open Graph tags down in the source code. Ensure that your Open Graph tags are within the first 60 KB of your page’s source code.
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Gzip Compression: If you have gzip compression enabled on your server, try disabling it temporarily to see if that resolves the issue, as it can sometimes interfere with how social networks read your Open Graph tags.
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Clear Cache: Since you mentioned refreshing your server cache, ensure that you also clear any CDN cache if you are using one (like Cloudflare).
If you’ve gone through these steps and the issue persists, please reply to this ticket with your website URL so that a human agent from our support team can assist you further.
We hope this helps resolve your issue!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
