Hello,
We apologize for the issue you are facing with your Rank Math purchase. It seems that since you did not create an account beforehand, your payment may not be linked to an account, which is why you’re unable to access the Content AI features.
To resolve this, please reply to your ticket and include the email address you used for the Google Pay transaction. This will help our support team locate your purchase and link it to a new or existing Rank Math account.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you. If you have any further questions or need additional assistance, feel free to let us know!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I’m replying here is this what’s needed
I have replied from my email
What I need is the license to be connected to my account so I can use the product thank you
Hello,
We have found the subscription, and it seems that you have mistyped the email address.
However, we have already transferred the subscription to your current account.
You can download the latest version of the Rank Math PRO plugin on your account dashboard here:
https://rankmath.com/my-account/
Please go through this tutorial that shows you how to get started with your PRO license:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
