please solve my this issue “There was an issue scheduling the recurring action

#1076849
  • Resolved Ravi Sharma

    2 months ago

    Rank Math free

    please solve my this issue "There was an issue scheduling the recurring action required for Analytics; if the problem persists, please contact our support team."

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months ago

    Hello,

    We apologize for the issue you are facing with scheduling the recurring action for Analytics. This problem often relates to how WP-Cron is functioning on your site. Here are some steps you can take to troubleshoot this issue:

    1. Check Scheduled Actions: Go to your WordPress Dashboard and navigate to Tools → Scheduled Actions → Pending. This will show you if there are any pending actions that need to be executed.

    2. Run Actions Manually: If you see any Rank Math analytics actions pending, you can run them manually. You can access the scheduled actions directly using this URL (replace yourdomain.com with your actual domain):
      `https://www.hostgator.com/help/article/how-to-replace-wordpress-cron-with-a-real-cron-job
      Run Rank Math Analytics data fetch manually.

    3. Check WP-Cron Functionality: Since WP-Cron runs only on page loads, if your site has low traffic, it may not trigger as expected. You might want to consider configuring a Server Cron job to trigger WP-Cron more reliably. You can find more information on how to do this here.

    4. Refresh Analytics Data: Sometimes, simply refreshing the analytics data can resolve issues. You can do this by going to Rank Math → General Settings → Analytics and refreshing the data.

    If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Princess

    2 months ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    Please follow the steps below to create a troubleshooting log so that we can check the issue further.

    1. First add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘please solve my this issue “There was an issue scheduling the recurring action’ is closed to new replies.