Request for Subscription Cancellation and Refund – Order ID RANKMATH250724-16

#1074279
  • Resolved Richelle Ann Taczanowski

    2 months, 1 week ago

    Rank Math free

    Dear Rank Math Support,

    I was recently charged for a Business Subscription (Rank Math PRO) even though I unsubscribed a few years ago.

    Order ID: RANKMATH250724-1669-90899B
    Invoice ID: IVWVKANSOH5RAXVMEZHSBKH H7MZ4
    Name: Richelle Ann Taczanowski

    Kindly cancel the subscription and process a full refund. Please confirm once this is completed, and let me know if you need any additional information.

    Thank you for your assistance.

    Best regards,
    Richelle Ann Taczanowski

Viewing 1 replies (of 1 total)
  • Ike

    2 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Request for Subscription Cancellation and Refund – Order ID RANKMATH250724-16’ is closed to new replies.