Hello,
We apologize for the issue you are facing with linking your Rank Math PRO license to your website. To resolve this, please ensure that you are logged into your Rank Math account with the email address used for the purchase. Once logged in, you can activate your PRO subscription by connecting your website to your Rank Math account.
If you continue to experience difficulties, please reply to this ticket with any error messages or issues you’re encountering, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have found the subscription using the email address you shared, but the email address registered to the account you used to open this ticket is your Gmail.
In this case, we can merge both of your accounts so you can consolidate them into one.
Please share the email address you want to use forward, and we will do the needful.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
