Hello,
We apologize for the issue you are facing with your sitemap showing zero discovered pages and the URLs not being indexed. Thank you for raising this concern and providing the necessary details in your ticket.
It seems there may have been a technical issue with your ticket history disappearing. To assist you better, we recommend replying to your existing ticket with your site URL and any additional information that might help our support team resolve the issue more effectively. This will allow a human agent to take over and provide the assistance you need.
In the meantime, please ensure that your sitemap is correctly configured and that there are no settings in your WordPress dashboard that might be preventing indexing. You can check the following:
- Ensure that the Search engine visibility option is unchecked in Settings → Reading.
- Verify that your sitemap is accessible at
https://yourdomainname/sitemap_index.xml.
If you continue to experience issues, please reply to your ticket, and our support team will assist you further.
Thank you for your patience, and we look forward to resolving this for you soon!
Hello,
Please share the screenshot of your sitemap section in your Google Search Console so we can check and advise accordingly.
You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
