Refund Request for Content AI Purchase

#1072747
  • Resolved leroy Nobel

    2 months, 1 week ago

    Rank Math free

    Dear Rank Math Team,

    I hope this message finds you well.

    I would like to request a refund for our recent purchase of Rank Math Content AI. Unfortunately, due to an unexpected hospitalization of my partner Leroy, we have been unable to use or test the product in any meaningful way.

    Given the circumstances, we kindly ask for your understanding and request a full refund under your 30-day money-back guarantee policy.

    Please let me know if you need any additional information to process this request. We appreciate your support and hope to revisit your tools in the future once things have settled.

    Thank you for your understanding.

    Warm regards,
    Joyce,
    (on behalf of Leroy)

Viewing 1 replies (of 1 total)
  • Ike

    2 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund Request for Content AI Purchase’ is closed to new replies.