dashboard no information or wrong?

Hello,

I apologize for the issue you are facing with the Rank Math dashboard showing no information. It sounds frustrating, and we appreciate you raising this concern.

Here are a few steps you can take to troubleshoot the issue:

1. Check Account Connection: Ensure that your website is connected to the correct Rank Math account that has a PRO license. You can verify this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab. If your website is not listed, you may need to reconnect it.
   
   

2. Refresh Tokens: If the account is connected but you’re still seeing zero data, it might be due to expired authorization tokens. You can refresh these by disconnecting and reconnecting your Google services. To do this, go to Rank Math SEO → Dashboard → Help and click Disconnect Account. Then reconnect by clicking Connect Now.
   
   

3. Check System Status: If the problem persists, you can check your system status by going to Rank Math SEO → Status & Tools → System Status and copying the system info to clipboard. This information can be helpful for our support team if you need further assistance.
   

If you’ve tried all these steps and are still experiencing issues, please reply to this ticket with your website URL and any additional details, and a human agent from our support team will assist you further.

Thank you for your patience, and we look forward to resolving this for you!

Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

Hello,

No, the Analytics section should also work in the free version.

Please ensure that you’re using the latest version of the Rank Math plugin on your site:
https://rankmath.com/changelog/free

Then follow the steps below to delete old analytics data and start a fresh import on your WordPress dashboard > Rank Math > Status & Tools > Database tool tab:

After rebuilding the analytics index of posts, go to Rank Math > General Settings > Analytics, and under “Analytics Database”, click “Update Data Manually”.

Your analytics data should be updated to the latest after that.

Looking forward to helping you.

Hello,

In this case, we might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We’ve checked your site, and it seems that you have not given permission when connecting your Google Search Console account, and are showing this error in Rank Math > General Settings > Analytics:

Data import will not work for this service as sufficient permissions are not given.

In this case, please follow these steps to regenerate the token on your site:

1. Please delete RankMath’s app from here:

https://myaccount.google.com/permissions

2. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

Allow all the necessary permissions on the next screen

3. Let the process complete, which might take around 30 minutes to fetch the data.

Let us know how this goes.

Hello,

Sure, let us know how this goes.

Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

Looking forward to helping you.

Hello,

We would like to check the issue further on your website, but the login credentials you shared is no longer working. Can you please share a new working user login for us?

Looking forward to helping you.