Hello,
We apologize for the issue you are facing with creating a new GA4 property. The error message you are encountering indicates that there might be a problem with the account setup in Google Analytics. Here are a few steps you can take to troubleshoot this issue:
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Check Your Google Account: Ensure that you are logged into the correct Google account that has the necessary permissions to create properties in Google Analytics.
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Verify Account Structure: Make sure that your Google Analytics account is set up correctly. You should have an account created before you can create a property under it. The format for the parent field should indeed be like accounts/123, where 123 is your account ID.
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Use Google Analytics Admin: Go to your Google Analytics Admin panel and check if you can create a property directly from there. This might give you more insight into any issues with your account setup.
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Consult Google Support: If the issue persists, it may be beneficial to consult Google Support for assistance with your account settings.
If you continue to experience difficulties, please reply to this ticket with your site URL, and a human agent from our Rank Math Support team will assist you further. Thank you for raising this concern!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
If you have not yet created a GA4 property for your website, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property.
Once done, reconnect your Google Account in Rank Math so the new Analytics account will reflect in the dropdown section.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
