Hello, we’re sorry to hear that you’re considering ending your Content AI subscription. To cancel your subscription, you can follow these steps:
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Navigate to Rank Math Dashboard: Log in to your Rank Math account and go to Rank Math Dashboard → Subscriptions.
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Change Payment Methods: In the subscriptions page, select the Payment Methods tab and click the Change Payment Methods button.
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Access FastSpring Checkout: The FastSpring Checkout Page will open in a new tab. Enter the email address you used to purchase the subscription and click the Continue button.
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Follow the instructions sent to your email to complete the cancellation process.
If you have any further questions or need assistance, feel free to reply to this ticket, and a human agent from our team will assist you further. Thank you for reaching out!
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Thats very nice .. thank you very much!
the reason is quite as simple .. i dont have enough time. i tried to create some content for some hobby websites .. but to much to do and i cant use this service as much as i want to.
Hello,
As requested, we have cancelled and initiated a refund on your requested transactions. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
We are constantly improving our products, so we would like you to check back in the future to see if we might have something relevant to your needs.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
