Unable to Connect Google Analytics Account – Account Not Appearing in Dropdown

#1070965
  • Resolved Amine KOURDOUCH

    2 months, 1 week ago

    Rank Math free

    Hello Rank Math Support Team,

    I’m currently experiencing an issue while trying to connect my Google Analytics account to Rank Math. When I go through the setup process and reach the step where I should select my Google Analytics account from the dropdown menu, I notice that my account does not appear at all. As a result, I am unable to proceed with the connection, and the account name remains empty.

    I’ve already made sure I’m logged into the correct Google account and that the Analytics property is set up and active, but the issue persists.

    Could you please help me troubleshoot this problem? Let me know if you need any further information from my end.

    Thank you in advance for your support.

Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with connecting your Google Analytics account to Rank Math. Here are a few steps you can take to troubleshoot this problem:

    1. Reconnect Your Google Account: Sometimes, the connection may not be established properly. You can try to reconnect your Google account by navigating to Rank Math SEO → General Settings → Analytics and clicking on the Reconnect button. Make sure to allow all permissions when prompted.

      Reconnect Rank Math with Google account

    2. Check Google Analytics Property: Ensure that you have set up a Google Analytics property for your website. If you don’t have one, you can create it by visiting Google Analytics.

    3. Use a Supported Browser: If you are experiencing issues with the dropdown, consider switching to a Chromium-based browser like Google Chrome, as it may resolve any compatibility issues.

    4. Clear Browser Cache: Sometimes, clearing your browser cache can help resolve display issues.

    5. Test Connections: In the same Analytics settings, use the Test Connections option to check if Rank Math can fetch your data correctly. A green signal indicates a valid connection, while a red signal indicates an issue.

      Test connections

    If you have tried these steps and the issue persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    How to Install Google Analytics With Rank Math SEO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to Connect Google Analytics Account – Account Not Appearing in Dropdown’ is closed to new replies.