My plugin Rank Math SEO stops auto sending email from Woocommerce

#1070962
  • Resolved le quy
    Rank Math free

    My plugin Rank Math SEO stops auto sending email from Woocommerce >> Please tell me how to disolve this problem

    Thank you!
    Le Quy

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  • Hello,

    We apologize for the issue you are facing with Rank Math SEO and the auto-sending of emails from WooCommerce. This could be due to a conflict between plugins or settings that need to be adjusted.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check WooCommerce Email Settings: Ensure that your WooCommerce email settings are correctly configured. Go to WooCommerce > Settings > Emails and verify that the email notifications are enabled.

    2. Reconnect Rank Math: Sometimes, reconnecting your website with Rank Math can resolve issues. You can do this by going to WordPress Dashboard > Rank Math SEO > Dashboard > Help, then click on Disconnect Account and reconnect it.
      Disconnect account in Rank Math SEO

    3. Check for Plugin Conflicts: There may be a conflict with another plugin. You can check for conflicts by deactivating other plugins one by one to see if the issue persists. For more details, refer to our guide on checking plugin conflicts.

    4. Theme Conflicts: Sometimes, the active theme may also cause issues. Try switching to a default WordPress theme (like Twenty Twenty-One) to see if the problem resolves.

    If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math

    le quy
    Rank Math free

    Theme Conflicts: Sometimes, the active theme may also cause issues. Try switching to a default WordPress theme (like Twenty Twenty-One) to see if the problem resolves. >> This is the reason. My theme now is Astra

    Thank you and best regards !
    LE QYY

    Hello,

    Thank you for reaching out to us.

    If you are referring to the analytics email report, please navigate to WP Dashboard > Tools > Scheduled Actions > Pending and make sure that the rank_math/analytics/email_report_event is present.

    If it isn’t present, navigate to WP Dashboard > Rank Math SEO > General Settings > Analytics, disable the Email Reports, save the settings, and enable it again to create the event.

    If the event exists, then there must be some issue with the cron jobs on the site. Please use the WP Crontrol plugin to confirm whether or not the WP Cron is working fine.

    Let us know how this goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My plugin Rank Math SEO stops auto sending email from Woocommerce’ is closed to new replies.